WASHINGTON, Sept. 24, 2014 /PRNewswire-USNewswire/ — Today, Congresswoman Nydia M. Velázquez (D-NY) wrote the Inspector General of the United States Postal Service calling for an audit of mail delivery at the Red Hook Post Office. The text of the letter is below.
September 24, 2014
The Honorable David Williams
United States Postal Service
1735 North Lynn Street
Arlington, VA 22209-2020
Dear Inspector General Williams:
I am writing you regarding the Red Hook Post Office located at 615 Clinton Street, Brooklyn, New York, which provides postal service to residents of Red Hook, Carroll Gardens and the Columbia Waterfront District. Given recent problems at this location, I am asking that your office conduct an audit of the accuracy and timeliness of the mail delivery process at the Red Hook Post Office.
Local residents have recently brought to my attention instances of inadequate service and unprofessional conduct, which when taken together denote a troubling pattern. This includes mail delivered to wrong addresses, missing packages, parcels that were damaged and/or missing items, and weekdays without any mail delivery at all. Often, consumers have faced challenges in seeking redress for these occurrences, which have only compounded these problems. Reports of unprofessional treatment by staff have caused many residents to rely on other privately-operated delivery services. Our residents need – and deserve – better from the United States Postal Service.
The excessive frequency and sheer volume of complaints regarding mail delivery related to the Red Hook Post Office dictate that immediate intervention is warranted. Without such action, residents of Red Hook will be left without access to essential postal services as specified under federal law. To this point, federal law (39 U.S.C. 403(b)(3)) states that "[i]t shall be the responsibility of the Postal Service to establish and maintain postal facilities of such character and in such locations, that postal patrons throughout the Nation will, consistent with reasonable economies of postal operations, have ready access to essential postal services." Under current conditions, many Red Hook residents do not have access to these services as required by law. It is further (39 U.S.C. 403(b)(1)) stipulated that the Postal Service "maintain an efficient system of collection, sorting, and delivery of the mail nationwide." Given the widespread reports of mail delivery difficulties, it appears that the Red Hook Post Office is not operating efficiently.
Given these challenges, I am requesting that your office conduct an audit of the accuracy and timeliness of the mail delivery process at the Red Hook Post Office. The Postal Service – and the Red Hook Post Office in particular – remain vital to our local residents and businesses. With your assistance it can be restored as an asset to our community. Please do not hesitate to contact me with any questions about this matter.
Nydia M. Velázquez
Member of Congress
SOURCE Office of Congresswoman Nydia M. Velazquez