OIG says USPS understaffed Iowa City PO, resulting in excessive letter carrier overtime

uspsoigThis report responds to a request from Iowa Senator Charles E. Grassley regarding a constituent’s concern about excessive overtime at the Iowa City Post Office. The constituent alleged the majority of the 140 employees at the facility have worked 6 days a week for more than a year.

Iowa City Post Office overtime was well above the Postal Service’s national goal. Specifically, overtime represented 13.9 percent of total workhours in fiscal year (FY) 2013 at the facility compared to the Postal Service’s planned overtime rate of 5.6 percent and the national average rate of 9.3 percent.

In addition, from January 2013 through January 2014, employees at the Iowa City Post Office, on average, worked 6 days a week, 40 percent of the time.
The Iowa City Post Office used a large amount of overtime because carrier positions were understaffed and parcel volumes increased. Additionally, facility management did not perform route inspections or effectively divide overburdened or vacant routes among carriers. Finally, management did not follow overtime procedures, resulting in overtime grievance payouts 179 percent higher than the national average.

If management does not properly staff the facility, manage parcel volume increases, use available tools to control overtime, and follow overtime procedures, the Postal Service could incur unnecessary overtime costs. Excessive overtime could also harm employee morale.

Full report.

  • Desell

    Since when has the OIG or postal management been concerned about employee moral?

  • dd808

    I was told when I started working for the Post Office, “Don’t plan on living on the Overtime”, 27 years later I still have a good chuckle over that.

  • Toejam

    So………..this means management folk are NOT doing their job? They are getting paid for something they either REFUSE to do, or are NOT INTELLIGENT enough at doing.

  • fUD

    Isn’t morale some kind of mushroom?

  • jonnyohio

    I wonder if the understaffing has anything to do with the fact that many offices can’t seem to hire and keep CCAs at 15.30 an hour.

  • Bob

    This is happening in most offices. Where is the union and why are we paying the dues if they are not trying to in force what the contract?

  • vitameatavegamin

    Morels are the mushrooms…..good eating! Postal mgt. would be great at mushroom growing, though! (Keep us in dark, feed us lots of $^&$%&)