Video: USPS denies customer’s insurance claim, but pays up after news media asks about it

When it comes to postal customers, Larry Parker does his part. He insured and certified a package he shipped last January. What transpired next is more than anyone should have to endure over a lost parcel.

Last year the postal service collected over $12 billion in revenue for shipping packages. Parker shelled out $28 to ship a package north last January, but two weeks later the post office returned the cardboard lid to Parker’s shipping box and included a note that told him the package had become undeliverable.

Parker filed a claim online, but it was denied. Then he filed another at his local post office, receiving a second denial.

When ABC Action News contacted USPS, a mail carrier delivered an envelope days later containing a $200 check to Parker’s mailbox.

Read more: Local postal customer spent 8 months trying to get his claim for missing mail approved – Story | | Tampa Bay News, Weather, Sports, Things To Do | WFTS-TV.