OIG reviews USPS plans to track letter carriers using GPS

From the USPS Office of Inspector General:

This report presents the results of our self-initiated review of Geo-Fence Technology in Delivery Operations. Our objective was to assess the U.S. Postal Service’s efforts to implement geo-fence technology in delivery operations.

The Postal Service is developing and pilot testing use of the Delivery Management System (DMS) to improve carrier efficiency for street delivery. This system will include geo-fence technology to assist supervisors in monitoring delivery operations. Geo-fence technology is a system based on the concept of virtual geographic zones. If a carrier deviates from their designated geographic zone during street delivery, an alert is sent to the supervisor in an email or text message. The DMS will enable supervisors to see “at a glance” the location of each mail carrier and determine whether the carrier is ahead of or behind their scheduled delivery time. To accomplish this, the DMS will combine Global Positioning System (GPS) data gathered via handheld scanning devices with data from various existing systems2.

The DMS will display an icon to indicate the location and timeliness of each carrier. As illustrated in Figure 1, a red circle indicates the carrier is more than 15 minutes behind schedule, a yellow square indicates the carrier is fewer than 15 minutes behind schedule, and a green diamond indicates the carrier is either on time or ahead of their scheduled delivery time. The accuracy of this information is paramount to enabling delivery supervisors to quickly determine which routes require attention.

gps


Conclusion

The Postal Service’s planned use of geo-fence technology in the delivery environment is a proactive approach to increasing carrier visibility to aid street management. During our review, we identified an inaccuracy in DMS. Specifically, if a carrier is assigned deliveries in addition to the carrier’s primary route, a common practice known as “pivoting,”3 the Managed Service Point4 (MSP) scan variance data provided to DMS will be inaccurate. The inaccurate variance occurs because projected scan times are not adjusted for authorized route deviations recorded in the DOIS. Also, management has not updated the DMS to incorporate data elements related to pivoting. Management planned to address the scan variance inaccuracy by April 2014; however, as of
June 2014, they have not finalized the adjustments. Inaccurate scan variance data may cause supervisors to react to carrier delays that are actually justified based on their daily delivery assignment.

Geo-Fence Technology

The Postal Service’s planned use of geo-fence technology will increase carrier visibility to aid supervisors in performing street management. Our analysis shows that MSP scan variances would be accurate on regular routes, but inaccurate when there are authorized route deviations. For example, supervisors often divide an unstaffed route among multiple carriers who each cover a part of the route in addition to their regular routes. This arrangement is used to augment the work of some carriers with less than 8 hours of work on their routes.

For example:

  • If management assigns a carrier a regular route5 (without pivoting), the DMS accurately reflects the MSP scan variances as
    illustrated in Table 1. The variance range of 8 minutes early to 15 minutes late would also be accurate.
  • If management assigns a carrier a 1-hour pivot on their route to accomplish prior to delivering to the primary route, the primary route will appear to be 1 hour behind schedule for the remainder of the day. Likewise, the MSP scan variances will be inaccurate as they will be 1 hour behind. The variance ranges in DMS will also be erroneous, showing from 52 minutes to 1 hour and 15 minutes late.

We recommend the vice president, Product Information modify the Delivery Management System (DMS) software to capture adjustments for time and location projections when carriers are assigned deliveries on more than one route prior to nationwide implementation of DMS.

Full report

  • Mike Okey

    I can see it now. Each carrier supervisor will be watching their computer all day long, viewing carrier’s progress based on some program that says where they should be. If not progressing as fast as the program says, an automatic letter of warning will be printed out. A nasty automated phone call will probably be sent, too, telling the carrier to go faster. More programs, more graphs, more management, but less craft workers. Soon, all postal workers will be tracked by their ID badges, so break and bathroom breaks can be monitored. “You said you had to do a number one, but you took longer than what a number two should take” would be an example of what a supervisor might say.

  • Lil Deb

    That is when you explain you were taking a supervisor!

  • Saul Kaplan

    Waste of money. I can very easily adjust my walking pace to suit my needs and make sure I don’t get ahead.

  • Bob

    They watch there computers all day any way, shopping, planning vacations and surfing the internet so what is changing oh yeah now they can add micro mangement!

  • David Richert

    Giving carriers deliveries other than their primary route is called Overtime, not pivoting.

  • SeasonOfTheWitch

    This is why the post office is so stupid. NOW, rather than having a good employee who doesn’t mind going a little faster when needed to help out, since they’re going to pull this crap, now EVERY day will be inspection day on my route. Walking slow, not collating my FSS to go faster, always leaving the route for my comfort stops, never ever hustling again. It’ll be the SAME thing EVERY day….Slow….Slow….Slow. You’ve shot yourself in the foot, USPS.

  • City Carrier

    Why don’t they also put cameras in the LLV while they are at it?

  • MrZip

    I wouldn’t mind it if I thought, for a second, that management would use this as a tool to adjust the workload. But I’ll bet my bottom dollar that it will just be another tool in the intimidation/bullying process.

  • Truth Teller

    Don’t forget to wipe your MCO hole, especially if you have District Managerhea.

  • Toejam

    I get that about twice a week. Dang, but does it stink, too.

  • Just judy

    This is really laughable. I am so glad I’m retired. What they are saying is that they don’t trust you. Do you want to work as if you were being followed by a cop. As if a carriers job isn’t hard enough they now want to make it even more unpleasant. Does that system also take into account the time it takes to scrape ice off your windshield?

  • guest

    Just another way for management to harass and spy on the carriers. The whole point of this is to spy, not increase efficiency. Most of the routes are too long now and management just wants to add more burden to an already overburdened carrier. Great job USPS.

  • Dave C

    That’s funny. Your argument is that the older, more senior carriers slow down and don’t do as much work as younger, newer carriers. My experience is that people who are bums when they are hired are bums when they retire and those who produce when they are first hired, keep producing thier entire career. Some of the most productive carriers today have 25-35 years in the PO. And if your “aging” theory is true, then why the heck should an employer pay twice as much money to senior Step O employees who have slowed down to the point that they do half as much as when they were first hired. Seems to me, based on your theory, that the newest, youngest employees should start at 60 thousand a year and work backwards to retire at 30 thousand a year. The NALC argues that the older, senior carriers have more experience and are a greater asset to the PO, therefore step increases are justified…But youre telling us the union is wrong and the longer you are kept around, the less work you’ll do…Try that in the real world and see what happens. As for evaluated routes…they should be based on time, not whether they are walking or mouted so senior carriers can always bid to evaluated mounted routes and finsh their last 10 years riding. If your office doesn’t have mounted routes, then transfer to an office that does if you foresee yourself being unhealthy and unable to meet the job qualifications in 10 or 20 years. Under the current system, the unhealthy end up on limited duty – doing nothing all day while everyone else picks up the slack. Of course, the non-producers take home just as much money if not more than productive employees and contribute nothing to the USPS or society. You probably don’t have a problem with that either.

  • Ladychief

    After 23 years of carrying mail I am tired of being harassed and treated like I am a lying, lazy, piece of Sh.. carrier. I wish would they would follow me now on the overburdened routes (I am a floater and have 5 routes) I am carrying. At least then they would know I am doing my job. I won’t even go into how I a treated when I first got this assignment, but I had to take 3 weeks of stress leave and file an EEO complaint just to get the time to learn my routes. Management refuses to follow me to see if I was doing my job. So glad I am close to retirement. Good luck new carriers you have a long road to travel!!!

  • Ladychief

    Right on MrZip

  • bigtime

    Miguel you are some what correct I am including a spurs with scans on them .

  • bigtime

    Paul , I work in Boston mass , every route here and we have 66 in our 2 zip codes deal with 75- 150 packages daily . most students move in by mail , 20 parcels to new apartment weighing 40 lbs each . also most routes take out 10 accountables daily , I.e express, certs, reds . so take your 4 packages and be happy clown!

  • JWW

    Hey Dave C why don’t you go work at Walmart !

  • retired too

    You couldn’t be more wrong and it’s not funny. Senior carriers are more experienced and efficient. However the evaluated system does not recognize anything but speed. There is a reason there are no 50 year old football players. Senior carriers simply can not go as fast as they could when they were 20. That doesn’t make them less of a carrier in fact they’re better, they know and care for their customers, they are an asset to the service but they’re not as fast. The Union recognizes this undeniable fact by supporting the seniority system which allows senior carriers to bid routes commensurate with their ability as they age. They have earned and deserve the highest wage. They have paid their dues. Your mention of the unhealthy is cruel. We are all more likely to have something go wrong as we age. Nothing in your post acknowledges the fact that the evaluated route system gives no concern to effects of aging let alone addresses the questionable fairness of the evaluation system.

  • WhataJoke

    Exactly, brother. Our union is too busy worshipping at the altar of new CCA membership money coming in versus actually questioning another example of management over-reach and micromanagement.

  • paul

    So BIgtime, let’s see you said most students “move-in” by mail, seems that once the semester begins the students have “moved-in” so there should be a reduction in the “move-in” parcels, or do your students “move-in” 12 months per year? I personally haven’t tried to fit 75 to 150 packages into the back of an LLV, but unless they are mostly small, but if they all weigh 40 pounds like you claim, they can’t be too small can they? So it seems it might be difficult to fit that many parcels into the back of an LLV along with the mail. Also, if you work in Boston, from my experience as a tourist there, many of the city proper routes are walking, where do you put 75 to 150 parcels in your satchel? Pretty tough to fit that many parcels in a relay box also. Or, do you have parcel delivery routes? I work in the Phoenix, AZ suburbs, and we have more than 4 packages daily, with multiple Amazon warehouses in the phoenix area, we get tons of parcels daily, Sunday’s included, but really, you knew that before you posted your senseless drivel, didn’t you?

  • guest

    I have a 67yr old rural carrier in my office. His is headed out the door going home at 2pm. And his salary/evaluation is $56,000 per year.

  • retired too

    that’s great, for him, then there are those who are hurt when they’re 25, one can always give rare examples, my post stands

  • namdogtag

    I retired 11 years ago at age 55 having earned 37 years of postal service including my military time buy back (3 yrs including being a combat Army Vietnam Veteran) and 3000 hour sick leave balance credit…..I served 21 years as a letter carrier, then carrier supervisor, station manager, then postmaster……I was an outspoken manager supporting the hard work that the carriers who worked out of my offices…..I was not a fan of pivoting routes, DPS automation, or “pushing” carriers to beat the clock…..but I did expect honesty, excellent customer service, and helping their fellow carriers when needed when unexpected circumstances arrived….Yes, I did have a few carriers who weren’t doing their jobs properly who I had to deal with, but mainly I rewarded the good employees with automatic step increases and monetary awards….

    But having GPS tracking is a terrible thing, and I do not support it….it is time for postal management to give respect and trust to our hard working carriers…..carriers have the hardest job in the post office and it is overdue that they get recognition and the proper treatment they deserve….For every letter carrier there are 10 managers and office personnel….It is time to show respect, trust, appreciation and teamwork by all parties, management and craft, if we are going to survive as a postal service…..thank you

  • not living the dream

    I have 27 years in as a letter carrier with the USPS. In the last 6 years or so I have watched customer service go by the wayside, and the treatment of city carriers worsen daily. The rural carriers, clerks and management in my office every morning are laughing and joking with each other – it’s a happy place for them all as they eat their donuts. For us letter carriers as soon as we come in after our vehicle check around comes management with their clipboards with the magic DOIS numbers. So begins the “bullying process”, not the “estimate process” for the city carriers every single morning! Every morning, every day “DOIS says you should leave at this time and be back at this time”. Every morning, every day “DOIS says you are under” by whatever! I honestly believe management would not have a clue how to manage the operation daily without that DOIS computer printout. Maybe they would actually listen to the city carrier’s “estimate” based on their experience on their own assignment.
    Lately in the AM the latest by management is confronting us as to why we were over in the office and/or street the previous day – even though we informed management the previous day as to why. Our managers are constantly on their computers daily now watching and looking up where city carriers are at on the street with the current GPS system. Management pivots routes daily and for some reason cannot understand it takes time to carry the pivot on the street, or that you have to wait for the pivot to be ready to take to the street. A minute here a minute there adds up quickly, and before you know it you are over. And forget about calling in to inform management you are over due to traveling to do your pivot – you are yelled at and told to do what DOIS says or else.
    So as the new GPS is implemented I only see more bullying by management against the city carriers. The GPS has nothing to do with efficiency – it’s all about the numbers – trying to bully the city carrier to go faster to make management look good so they can get our “Pay For Performance” bonuses.
    Get it over with – put a GPS computer chip on every worker and management’s forehead in the USPS including the top wasters in National, Area and District to monitor efficiency. If the computer shows a second was wasted zap the worker! Cause if the computer says it is so then it must be. How pathetic.
    Five more years to go before retirement. Don’t know if I will make it without having to get on anti-anxiety medication to handle the daily stress and bullying. One third of my fellow letter carriers are anti-depressants and anti-anxiety meds. So sad…

  • BobW

    Hang in there, bro.
    5 years is doable, even in a high stress environment – you’re a short-timer.
    Use your sick leave – if you need a doctors note, just bring him a copy of your post. And take as much annual per year as possible – the less time you’re on the job, the better.

  • Pudge

    DOIS projects that imaginary under time daily. Evaluated routes? They’d have to add to them all based on DOIS. You’d get paid for 8 hrs, but wouldn’t leave before 6 pm.

  • bigtime

    They are all being motorized here , Cambridge 10 years ago ,Somerville just got motorized. Most routes in Boston are not walking routes we all have crv/llvs. Now after people move in the parcels don’t stop , no one here uses malls/stores everything is online with these people. Also don’t know about your office but ups drops off 15 pallets of packages /spurs to us daily. I don’t want to make it sound like just students , its everyone ordering on line.also I’m talking stuff as a big as a pack of cigarettes to 40 lbs packages. This is august and everyone is dealing with 2 pumpkins/hampers of parcels. Maybe your zip hasn’t got hit with this parcel craze yet but you will.

  • Nemso

    That’s what I’m doing, living from one vacation to the next. I have 1 year 1 1/2 months to go. The main problem I have is that management always pushes those with a strong work ethic harder and lets their “pets” get away with murder! I don’t think this will ever change.

  • Nemso

    Here here! I agree one hundred percent with going to evaluated routes. Workers should be rewarded for their productivity, not punished for it!

  • paul

    Bigtime,
    So, let’s stop the one upmanship games okay? A pack of cigarettes is not exactly a parcel, is it? Many SPRS can be cased in with your mail. Your parcel estimates went from 75 to 150 in two posts. Yes, we get drop shipments daily from both UPS and FedEx and we do Sunday delivery for Amazon. In my previous post I mentioned that we have multiple Amazon warehouses in the Phoenix metro area. So let’s just say we are both overworked and let it go at that. By the way my wife and I love Boston. You should visit Phoenix sometime, but not between June and September, November through February when Boston is buried in snow and cold weather is a great time to be here for blue skies and 75 to 80 degree weather.

  • retired too

    Please explain how a carrier would be rewarded for productivity under an evaluated system and how they are punished under the current system? Since evaluation uses set values for a given function and ignores many variables to the detriment of the carrier, where would the reward be?

  • TeflonPalin

    Same thoughts I had. When I started 20 years ago, heavy days you gave extra, light days management looked the other way. Now, light days you have to carry extra to “capture” time? And on heavy days? No way I’m giving that little bit extra any more!

  • TeflonPalin

    Management can talk to me about undertime when they start giving the clerks and maintenance crafts 8 hours of work every day.

  • FedUp

    They should put GPS on the supervisors and post masters and see where they disappear to while on the clock. Maybe they’ll catch some of them working second jobs while on postal time or maybe at the movies with there girl/boyfriends while there spouse is home. I am so tired of hearing how the carriers are not working. Maybe the supervisors and post masters should put a carrier uniform and start to carry when we are short handed. Three quarters of them would have a heart attack. They couldn’t do a carriers job.

  • Perry Masonite

    Reading excerpts of The Seven Spiritual Laws of Success & I’m on “The Law of Karma or Cause & Effect” ~

    “Every action generates a force of energy that returns to us in like
    kind . . . what we sow is what we reap. And when we choose actions that
    bring happiness and success to others, the fruit of our karma is
    happiness and success.”

    This is true, and the very opposite of what the USPS does with it’s employees and customers.

  • Bosco

    This is why you fill out your 96′ and make a copy for your self. This is why you pitch your mail according to standards(18 and 8) which have been the same since the beginning of time. This is why you dont skip or hustle thru any of your daily duties like nixie mail, vehicle inspection, redelivery of hold mail, etc. The carriers are just as responsible as mannagement for the problems. Not swiping your badge when you change routes, taking out trucks on the roads with defects, getting caught 10 miles off your assigned route. Ive been a carrier for 28 years and Ive seen everything. Do your job like you were on inspection ever day. Management can scream till they are blue in the face and they wont be able to do squat

  • rural carrier

    Your 67yr old rural carrier might have a 40 hour route but spread out over 6 days–called an “H” route under the evaluated system. But even if not, the USPS recognizes that not all evaluated routes are strictly comparable. Due to discrepancies in the time assigned to the myriad elements, some routes will have more hours and less work and visa-verse. In my 27 years as a rural carrier I am working more mail for less money than ever. The rural union signed off on the last contract raising DPS standards to 43 letter per minute from 30 as well as other givebacks. We have had five new subs quit in the last month. Ultimately, the evaluated system is nothing but piecework with the quota constantly raised.

  • Nemso

    A rural carrier gets to go home when they finish – if they are fast, they go home early. Because I am fast, I get more stops added to my territory that I am expected to deliver to in 8 hours. I have 635 mounted residential deliveries that I deliver every day, yet there are some similar routes in my city that have half that number of stops – sound fair to you?

  • retired too

    Yep sounds fair you are guaranteed 8 hours worth of work. City carriers are paid more per hour in part because of more variable conditions During their last contract the Rural craft suffered inflated standards resulting in more work for less pay This will be a continuing trend. The Post Office used the exact argument you’re advocating. They’re getting paid for 8 and getting done in 6 to cause raised standards resulting in lessor pay or additions to get the same pay. Bottom line, don’t be fooled, if you prove you can do more they’ll use that against you and you will end up getting paid less for more.

  • Nemso

    So, do you think the “adjust the route to the individual” is a fair system? Even though I am hourly, if I deliver more mail every day than slackards, they end up getting paid more!!!

  • retired too

    Yep it’s fair for all the reasons previously stated. You should change your thinking. If you want a part time job go get one. There is so much more to delivering mail than speed.

  • retired too

    People should be paid for the time they work. Bank tellers are paid by the hour not how by many transactions they preform. McDonalds workers are not paid by how many hamburgers they sell. Auto workers are not paid based on how many cars they make. ER nurses are not paid based on how many patients show up on a given night. All are paid for their time. It’s up to management to manage Enjoy your retirement !

  • Nemso

    Mail carriers on underburdened routes don’t give 8 hours work for 8 hours pay, that’s the problem here! Managers are supposed to balance out the route adjustments by riding the routes after adjustments are made, and they have other tools at their disposal to find out if routes are not 8 hours long, such as auxilliary assistance data, but they don’t do their jobs and the game goes on and on. If you want to keep defending this system, go ahead. To me it’s patently unfair!

  • Rural Carrier

    I work in Arkansas, one of our carriers came in and was asked why he was in Ohio, he asked why they thought he was in Ohio, he was told that was what GPS on his postal cell phone (that goes with the old scanner) said. He told them he was not in Ohio he was in Arkansas all day delivering his route. So much for the accuracy of the GPS.

  • cwhocares

    I’m a former postmaster and what Bosco has stated is correct. Do your job in a safe manner, at a pace that you can live with for several years, notify management when you will require overtime, don’t skip your lunches or breaks, don’t go off the route. Follow your SOP to the letter and there is nothing management can do to you. I always told my carriers to case their mail as fast as they could to get out of the and justify your street time. You won’t have a thing to worry about. Local management is not the only ones who can see your performance. Don’t make it easy for management by taking shortcuts. This will come back to haunt you during inspection or the JRAP process.

  • Bob

    I’ve done my job in a safe manner my mail route evaluated at 8.15 and they added 1 1/2 hours to my route and told me this was an 8hour route. cwhocares, not the same post office you worked for the new PO has a new set of rules.

  • Bob

    That’s a laugh the union only wants your money, I had a supervisor who has been harassing me and another letter carrier went to the President of the union and told him that this supervisor was violating the EEO laws against me and other employees, they have done absolutely nothing to help me. I now have a law suit against the PO.

  • Bob

    There is a standard but the PO violates the rules!

  • Bob

    No!

  • Bob

    Paul I’m in an associate office in the Atlanta area and my route averages 65 to. 85 parcels every day plus I have to pickup an average of fifty to 60 parcels. So it possible to have a high average of parcels. This is not counting SPR’s!

  • paiul

    Bob,
    This post is over 3 weeks old. If you followed it, it began when bigtime claimed to have 100 parcels daily, then in his next post it somehow increased to 150 parcels daily. I questioned how he could fit 150 parcels, not sprs, into the back of his truck each day and still have room for the mail. It then turned out that many of those 150 parcels were actually sprs that could be cased in with his flats. I never claimed many offices, mine included, did not have a large quantity of parcels.

  • darkntwisty

    I do not qork for the post office but am being told that a package was delivered to my home mistakenly. I did not recieve said package and then was told that they have a gps photo of the house when she left the package…is that even possible?

  • Red

    Everyone of us must remember that together we are strong. Don’t skip your lunch and breaks, and don’t run. That only makes your fellow carriers, who are doing their work correctly, look bad, while you selfishly escape the eyes of management. Do the right thing, and believe in yourself. It’s called character. And it’s better than depression and anxiety meds.

  • Rocki Awsum Abernethy

    Wow! I only WISH we had management here that thought as you do! !

  • no no no

    No

  • JohnJ

    Cwhocares,
    local management ruins the service!
    AKA stupidvisors

  • JohnJ

    Red,
    The ones who run and skip do not escape the eyes of management at all. Management is always trying to screw the carriers who never admit to under time and drag there feet, you know that the runners get treated the best by management.
    management tries to cut routes and discipline carriers for not curbing there wheels but tend to forget other rules in the contract like putting the LLV in neutral at curbside boxes. Learn your rights and the contract which makes the stupid-visors useless!

  • JohnJ

    They may worship them but I tell every new CCA not to join the union until they make regular, since the union is powerless for at least the first 90 days during probation, but are at the orientation like used car salesman trying to sucker in the CCAS money, knowing they cannot defend them.

  • JohnJ

    and management is responsible for them running.
    I have personally heard the stupidvisors tell them to quit wasting time checking pink cards, holds, fwds etc.
    Stupid-visors are always telling them to go fast and you know this

  • JohnJ

    I will say this:
    There are those carriers out there who have worked for 20 years or more who race at the case to get out of the office, run the route so they can sit and relax under a tree for 2 hours. We all know which ones they are in our respected stations.
    This new technology will make them finally, finally do there job the right way.

  • glennmat1

    i have been offered a position as casual carrier in a center here in florida. I am sure they will train us but how do we learn new routes everyday?

  • Charles Derry

    I think there are a lot of postal workers getting butt hurt over this. Too bad, do your job as outlined in your job description and this will not be an issue or matter to you, only arguments can be made if you wish to have lead to operate outside of your restrictions.

    From a business standpoint, and I own one. This would be a GOD SEND! The USA as well as the rest of the world has just about lost all morals and mail fraud is rampant. This GPS unit will and HAS did you read that HAS already saved my business hundreds of dollars by catching would be liars stating they never received packages.

    I called in, the cities had the trackers, carrier was right there on their street in front of their house lmao. You people are so focused on self that you miss the bigger picture and why you are not in management!

  • Sam

    Yes it is. They have taken GPS photos of carriers who they think are “slackers”

    In order to use it against carriers..

  • Postman

    Funny thing is when we had a supervisor and Station manager who would come in leave you alone and say “All I ask is you work hard.. Work together as a team.” They left us alone and just let us do our jobs… We were ranked in the top 5 of our district… Now we got some new managers who have no clue what they are doing… Harassing and disciplining carriers for petty things… We are officially ranked 6th worst in the country…. LOL

  • Postman

    I mean a couple CCA’s who have been there for over a year. Who also work very hard… Said the new boss came up to them and told them I have fired carriers for being slow…

  • Hello Newman

    What a professional looking carrier in the picture above! You like looking frumpy? Half-dressed? Just plain sloppy? Join the USPS! How would you like to have an accomplished business, and then have a frumpy dressed employee like the one above bring in a package or overnight letter in front of prospective clients? I would be embarrassed. The FedEx ground clowns are starting to look the same! I have been with the USPS for 25+ years and I am embarrassed as to how our work force dresses. Garbage men and rap singers wear less wrinkled clothes.

  • MarioRom

    The USPS is doing everything to “improve efficiency” except what works best. Casing DPS and FSS mail. When they started with that crap, my street time increased by 2 hours and today I notice that most of the runners (who in their attempts to get home early and skew street results for everyone else) are no longer carriers. Honestly, I cannot understand how carrying DPS/FSS mail saves any money. They don’t know when to say “that failed.”

    FSS machines work 4 hours and rest 8? And did not have built in vacuum systems to handle the paper dust? Everybody in upper management that kept quiet should have been removed. Management throws every wrench into the works then wonders why things aren’t working.

  • stampthis

    Unfortunately there are a percentage of carriers who basically refuse to work and manipulate the system as much as possible…and all union backed at least in my experience and local president at the time? Fred Rolando. Perhaps the union should take a new stance on assisting the weeding out of malcontents and misfits and salary thieves. Put them back at Walmart and raise the professionalism within the city carrier craft.

  • common sense

    Letter carriers are no different than anyone else. of course there are lazy ones. There are lazy people everywhere. But most people aren’t lazy, and that goes for letter carriers too. The union doesn’t “back” lazy people. It does represent them, however. And that is perfectly in line with the union’s purpose. It’s called “due process”. If we can provide lawyers for mass murderers, a letter carrier should at least have someone to take his side in a disciplinary proceeding.

    The union doesn’t “weed out” bad employees- that’s management’s job. If they aren’t doing it, then shame on management. You should be criticizing the lazy managers who can’t be bothered to follow management’s own rules, follow their own procedures, and document everything. But given your comments, I think we can assume that you’re either a manager or a scab. Either way, how the union operates is none of your business.

  • jonnyohio

    I’m sure they knew it was a glitch and laughed about it….don’t tell me your management is that stupid….that would be nuts.

  • jonnyohio

    MSP scans are another unnecessary waste of time and money now that GPS data can be used to more accurately reflect the actual time it will take to do a route. There are two things going on here. 1. Management doesn’t want to eliminate some of the useless jobs it created with the implementation of MSP scans, and 2. They want to be able to convolute the math and make it impossible for carriers to live up to their demands, so they can continue to blame any financial problems the post office has on carrier inefficiency.

  • Dan

    it’s the same by us !

  • LateNightLarry

    A couple of years ago (before GPS on routes) a husband and wife team of carriers in an adjacent town were caught helping each other on the street… If she finished early, she would go across town and help him, and vice-versa. They were caught, can’t remember how, but both were disciplined.

    The last several years I worked (before I retired), we went through a succession of acting PM’s… not one of them knew enough to do all their job, and I, as a senior clerk, ended up doing a good part of their paperwork. Even since I retired, the average “life” of a PM or acting PM in my old office, has been less than two years, and as short as two months. I retired nine years ago.

  • LateNightLarry

    There are too many managers who don’t know how to evaluate probationary employees, even when they have an instruction sheet in front of them, so those sub-marginal employees get past their 90 day probation, and are then permanent… faults and laziness and all.

  • common sense

    Yup, like I said, shame on management if they don’t get rid of non-productive employees when they have the opportunity.

  • whatever

    Dont do it!!!

  • whatever

    Nope…if they are managements pets as they usually are their actions will continue to be ignored

  • whatever

    Yup did the same to me!!

  • jennyct

    OMG what a judgmental and snotty thing to say!