A Las Vegas man says he’s out $700 after a ring he mailed to Canada went missing
LAS VEGAS – If you ever plan on mailing something expensive through the U.S. Postal Service, brush up on your legal rights. You may not have recourse if the item is lost in the mail.
Benny Fortich learned this the hard way. He bought a ring that retails for more than $600 at Neiman Marcus and decided to send it to his life-long friend who lives in Canada.
Fortich packed the ring in a bubble envelope and took it to the post office. He insured the package for $700.
He says he thought the package would arrive safely a few days later. Instead, he received a call from Canadian Customs.
“Customs in Canada told me the package was lost. All they had was the envelope,” he said.
Assuming someone stole the ring, Fortich returned to the post office to file a claim. Postal workers told him he could file an appeal, but he wouldn’t win, because it’s illegal to mail jewelry to Canada.
8 on Your Side looked into the matter. According to international mailing laws, jewelry, coins and currency cannot be sent regular mail. The items must be sent by registered mail. Fortich didn’t do that, so the insurance claim was null and void.
The TV station confirmed that the item should have been mailed registered. It also learned that the customer had waited for ten months before contacting the USPS about an insurance claim.