CHICAGO (WLS) —
The I-Team is tracking slow and unreliable mail service and putting the U.S. Postal Service to the test. There’s now new evidence that the problem is growing. ABC7 Consumer Investigative Reporter Jason Knowles got an inside look at the local postal nerve center and what’s being done to speed things up.
In an age of technology and e-mail, the U.S. Postal Service is sometimes referred to as "snail mail." But for some people, the snail is slower than ever. There are cases where residents can’t get medicine and small businesses are losing money. The I-Team uncovered what may be causing the problem, and what managers at the post office are now promising.