USPS says blank space on receipt is a signature, denies insurance claim for missing computer

LINCOLN (CBS13) — Diane Jay thought she had taken every precaution.

Jay bought signature confirmation and insurance on the $1300 MacBook Pro she sold on eBay to a buyer in Berkeley.

But the buyer never got it, she said, and PayPal refunded the buyer in Berkeley his money, leaving Jay without her money or her laptop.

The signature delivery receipt doesn’t appear to show any signature on it, so Jay thought she’d get her insurance claim right away.

But the Postal Service denied her claim, saying the package was “delivered as addressed” — indicating the blank space on her receipt was in fact a signature.

Read more: Call Kurtis: USPS Claims Blank Space Is Signature Confirmation, Customer Says « CBS Sacramento.