DVDs Will Be Staying at Netflix.com

LOS GATOS, Calif., Oct. 10, 2011 /PRNewswire/ — Netflix, Inc. (Nasdaq: NFLX) today said it will not rename its DVD-by-mail service and that its U.S. members will continue to go to the Netflix website for both unlimited streaming and unlimited DVDs.

Netflix said in a September 18 blog post that its DVD-by-mail service would operate at Qwikster.com. Instead, U.S. members will continue to use one website, one account and one password for their movie and TV watching enjoyment under the Netflix brand.

"Consumers value the simplicity Netflix has always offered and we respect that," said Netflix co-founder and CEO Reed Hastings. "There is a difference between moving quickly — which Netflix has done very well for years — and moving too fast, which is what we did in this case."

Netflix today informed its U.S. members in personal emails and a post on the Netflix Blog on http://blog.netflix.com/.

  • Isaac Cox

    Smart business decision.

  • Smarty

    At least this CEO knows when back off. Donahoe should learn a lesson from him.

  • Tony

    My instant queue disappeared about a week ago. I have called customer service twice now and “there is nothing we can do” is not an acceptable answer. I had a lot of time invested in building that queue. Sometimes you add things as they pop up when adding something else. How are you ever going to recreate that? Any large company has an I.T. Department and backups are a major part of what any I.T. Department does. Don’t tell me you can’t get it back!