The new usps.com is now open for business. The redesigned website arrives with the first wave of enhancements, including easier-to-find topics and tools and a fresh approach to online information.
â€œWe know our customers are busy people,â€ says Kelly Sigmon, vice president, Channel Access. â€œThe new usps.com is one more example of USPS creating easy, more convenient customer access to postal products and services.â€
One of the new features is Quick Tools, four applications in one easy-to-find area that allow users to quickly and easily perform the most commonly used customer specific tasks: â€œTrack & Confirm,â€ â€œFind a Post Office,â€ â€œCalculate Postage,â€ and â€œLook Up a ZIP Code.â€
Quick Tools gives users access to this information without interrupting their shipping or mailing processes. Quick Tools with rollover buttons appear on every page, providing customers â€œtake actionâ€ navigation regardless of where they are on the website.
At the top of every page, customers can select â€œShip a Package,â€ â€œSend Mail,â€ â€œShop,â€ or â€œBusiness Solutions.â€ Convenient drop-down menus offer links and information to help users quickly get to where they need to go.
Also with usps.com, a related website is now available. About.usps.com provides corporate information, such as USPS history, along with the latest news and information on the Postal Service. Users can access about.usps.com by clicking on a banner located on the bottom right side of usps.com and from a link in the footer found on each page â€” or by entering â€œabout.usps.comâ€ in the browser address bar.
Improvements and updates to both websites will be added the rest of this year and in fiscal year 2012.